James graduated from Bath Spa University and held several senior management positions in the contact centre space before joining the company in 2008. He was appointed to the board in 2015 and has been instrumental in the evolution of the PCI Pal product suite. James is responsible for sales, operations and commercial development.
With over twenty years experience at companies including Dell, isherrif, BT, Smart Telecom, and 3Com Ireland, John is an expert sales manager with a mastery of campaign road mapping, account development, and both internal and external sales. As the Global Head of Sales at industry leading Ground Labs, he is committed to guiding the expanding company in the quickly developing... data security software industry. Leading the Global client and partner strategy, John drives sales and partnerships with major retailers, financial institutions, airlines, manufacturers and technology companies as they utilise Ground Labs' innovative software to conduct risk assessments, and prepare for new General Data Protection Regulation (GDPR) guidelines. Leading a multi-lingual international team across EMEA, APAC, and North America, John is currently focused on developing the Ground Labs Partner Program in allowing partner companies to assist businesses with large data flows to implement PCI/DSS and GDPR Compliance programmes.
John is a pragmatic cybersecurity, payments and privacy specialist. He is a passionate advocate for the integration of cyber security with business objectives at both a personal and organisational level. His current research aims to improve cybersecurity assurance in contractual and regulatory relationships. John has experienced PCI DSS from all dimensions. He is currently... the Head of Payment Security easyJet, was once a QSA and also worked for Visa Europe where he was a member of the technical working groups of the Payment Card Industry Security Standards Council and actively contributed to the development of many PCI standards including DSS. He is a Chartered Fellow of the BCS, holds professional certifications in risk, privacy and security, and is a Pluralsight author.
Steve Lamb, Technical Director for EMEA at CIPHER, leads a team who deliver advanced Managed Security Services across a range of solutions such as Threat Hunting and Penetration Testing, PCI Compliance and Strategic Consulting. He believes that security for the sake of security rarely helps businesses and that the art of matching the minimum number of meaningful security... controls to the client's appetite for risk is the optimal way to achieve this. With over 22 years of practical experience, Steve is a well recognised leading Information Security Professional who thrives on helping clients reduce their security risks while enabling business agility.
Allan Packer, Managing Director of Silver Lining, is an experienced Solutions Architect specialising in developing services for a host of business sectors, including; Financial Services, Insurance, Hospitality, Retail, Engineering, and Serviced Offices, among many others. His business has a particular focus on the delivery of managed contact centre, PCI solutions, complex... high end inbound voice and IT solutions, and are members of the PCI Security Standards Council. Allan, and Silver Lining, are continually looking for new ways to solve a problem - however challenging. This attitude has led to the development of innovative products, designed to answer long-standing issues which many businesses may have been facing. This approach to business has also led to an award winning company delivering outstanding service for each and every one of his customers.
Nick Rafferty is cofounder and COO of SureCloud®. Prior to founding SureCloud, Nick held roles in software development and programme management; delivering applications to improve supply chain efficiencies in retail, banking and finance. Later Nick held senior pre and post-sales support positions in a number of technology businesses in the UK and North America. Today,... Nick oversees SureCloud’s operational activities, from sales through to service delivery, and actively contributes to the direction of the SureCloud GRC Platform.
Cameron co-founded Veritape (acquired by Eckoh in 2013), to provide secure call recording solutions to businesses internationally. After identifying PCI DSS compliance as a growth area, Cameron helped invent Veritape’s patented CallGuard technology. CallGuard allows companies to remove sensitive card data from any existing call recording system. Sales of CallGuard,... led by Cameron’s teams, propelled Veritape’s significant growth, ultimately resulting in its sale to Eckoh in 2013. Cameron now helps drive Eckoh’s preeminent position of PCI DSS expertise in the contact centre field.
Schilling (Colonel, Retired) is Armor’s Chief Security Officer and is responsible for the cyber and physical security programs for the corporate environment and customer hosted capabilities.
Previous to joining Armor, Jeff was the Director of the Global Incident Response practice for Dell SecureWorks where his team supported over 300 customers with incident... response planning, capabilities development, digital forensics investigations and active incident management. Jeff retired from the US Army after 24 years of service in July of 2012. In his last assignment, Jeff was the Director of the Army’s global Security Operations Center under US Army Cyber Command. In this position, Jeff was responsible for synchronizing the global security operations/monitoring and incident response for over 1 million computer systems, on 350 wide area networks, supporting all Army organizations in over 2500 locations. Previous to this position, Jeff was the Director of the Department of Defense’s (DOD) global Security Operations Center with Joint Task Force Global Network Operations, where he managed security operations and global incident management for over 4 million globally connected computer systems.
Bob has spent over 25 years selling complex software infrastructure solutions to global accounts in EMEA, usually representing ‘challenger’ providers against established suppliers. In 2013 he joined Aeriandi as Sales Director with responsibilities for channel development and direct sales, where he has masterminded a number of innovative go-to-market initiatives... and delivered several education programs on the subject of enterprise sales strategies. Prior to joining Aeriandi, Bob was the first overseas employee for three different EMEA expansions being undertaken by young American software companies – a challenge he is now overseeing on behalf of Aeriandi.
Tony’s experience in customer management and IT spans over 25 years which has been shaped by rapid change, the rise of digital channels, the emergence of cloud computing and a re-writing of the rules for customer engagement in an increasing and diversely regulated environment. Tony’s career has tracked these developments and upon joining PCI Pal in November 2016,... he has been charged with leading Enterprise Sales throughout UK and Europe. Before joining PCI-Pal, Tony excelled in a number of business development roles with market leading organisations including BT Global Services and Dimension Data, where he delivered cloud-based contact centre solutions for leading players in the public and private sector. Tony specialises in helping organisations achieve their customer engagement ambitions by deploying innovative technologies that extend the art of the possible.
Sudeep Venkatesh is a noted expert in data protection solutions, bringing over a decade of industry and technology experience in this area to HPE Security – Data Security. His expertise spans data protection in Hadoop and Big Data ecosystems, security infrastructures, cloud security, identity and access management, encryption, and the PCI standards both for the commercial... and government sectors. He has worked on numerous global security projects with Fortune 500 firms in the United States and globally. At HPE, Sudeep is Global Head of PreSales for Data Security, with responsibility over designing solutions for some of HPE Security's largest customers in the end-to-end data protection portfolio. This includes email, file and document encryption, as well as the protection of sensitive data in databases, applications and payments systems. Prior to this, he was part of the Sales Engineering team at RSA Security where he designed technical solutions for some of its largest customers.
Oliver is SureCloud's Head of GRC Products with the task of designing and developing GRC Applications. His remit includes delivering high level product demonstrations and providing SME support. Oliver brings over seven years of industry experience to SureCloud and he is also responsible for the company's Information Security Management System for ISO 27001... certification. Prior to joining SureCloud, Oliver implemented an Enterprise GRC framework at one of the UK's largest Aerospace and Defense companies. His key responsibilities included designing the framework and configuring similar software applications to that at SureCloud. Oliver was also the lead communicator with IT for the on-premises installation of the Applications. He delivered hands on training, provided support to senior executives and managed the Business-as-Usual Assessments (BAU) and reporting processes.